• Accessing the Service:People can dial 988, text 988, or access the online chat on the 988 Lifeline website.
• Initial Connection:When a person calls, texts, or chats, they are connected to a trained crisis counselor.
• Confidentiality and Support:Conversations are confidential, and the counselor will listen, provide support, and help the individual understand the situation and resources available.
• Local and National Network:The 988 Lifeline is a national network of local crisis centers. When someone dials 988, their call is routed to a local crisis center based on their location.
• Specialized Support:The Lifeline offers specialized support for veterans, those experiencing LGBTQI+ related crises, and those who prefer to speak with a Spanish-speaking counselor.
• Coordination with Other Services:In cases of imminent risk, the 988 Lifeline may coordinate with 911 or other services, with the caller's consent.

There are 3 ways you can apply:

1. Online
   We will get your application sooner
2. By mail
   Mail your paper application to:
   DSS Scanning Center - PO Box 1320
   Manchester, CT 06045-1320
3. In person
   Go to a local DSS Resource Center to fill out an application, or drop off a paper application

To obtain a copy of your DD214 (Certificate of Release or Discharge from Active Duty), you can request it from the National Archives. You can request it online, by mail, or by fax. The National Archives (.gov) is the official repository for most military service records, including DD214s.

Here's how to request a copy:

1. Check online through the National Archives website: The National Archives (.gov) has an online request system for military service records.
2. Request by mail: You can download and fill out Standard Form 180 (SF-180), which is the official request form, and mail it to the National Personnel Records Center (NPRC).
3. Request by fax: You can also fax your completed SF-180 to the NPRC.

Important Notes:

• The NPRC (National Personnel Records Center) is the records custodian for most discharged and retired members of all branches of service.
• The VA (Veterans Affairs) eBenefits portal may also be used to request copies of your DD214 if you have an account.
• If you need a copy urgently, you may be able to request expedited service, especially if it's for a funeral or other urgent matter.

We strongly encourage you to contact the National Call Center for Homeless Veterans at (877) 4AID-VET (877-424-3838) for assistance.

To apply for VA benefits, you'll generally need to fill out the appropriate application form, gather supporting documentation, and submit it through various channels like online, by mail, or in person at a VA facility. You may also need to verify your identity for some benefits.

Here's a more detailed breakdown:

1. Identify the specific benefits you want to apply for:

• Health care: Apply online or in person at a VA facility, typically using Form 10-10EZ.
• Disability compensation: Apply online through eBenefits or by mail, providing supporting documentation.
• Education benefits: Visit the VA's education website or contact your school's certifying official.
• Home loan benefits: Contact a VA-approved lender.
• Pension benefits: You can apply online, by mail, or by visiting a VA office.

2. Gather necessary information and documentation:

• Social Security numbers (for yourself, spouse, and dependents).
• Insurance card information.
• Military service records.
• Any medical records related to your condition.
• Other relevant documentation requested by the VA.

3. Choose your application method:

• Online: Use eBenefits for disability compensation and some other benefits.
• Mail: Send forms to the Pension Management Center (PMC) for your state or to the appropriate VA address.
• In person: Visit a VA regional office, a VA medical center, or a VA clinic.

4. Get help if needed:

• Accredited representatives: Veterans Service Organizations (VSOs) like the American Legion, VFW, DAV, and Paralyzed Veterans of America have service officers who can assist.
• State or county veteran services: Many states and counties have veterans service officers who can help with the application process.
• VA employees: VA regional offices offer assistance with filing claims.

5. Follow up on your application:

• Keep track of your application and any related correspondence.
• If you have questions or need further assistance, contact the VA.